Hyatt’s New Andaz Maui Accepting Reservations

I’ve been checking the website for the new Andaz Maui every few days to see when they finally start taking reservations so I can be among the first to see it. The hotel previously had a notice saying it would open in mid-summer, and I know many people with plans to visit Maui around then have been asking about a specific date.

We still don’t know when the hotel will open for sure. My contact at Hyatt has told me only that the reservation window will open in stages. Access to opening night won’t be until much closer to arrival. However, the first bookable nights just became available.

If you are planning to visit Maui on or after September 15, the start of Maui’s low season, you can now make a reservation. To get a sense of what rates will be, I did a test search for seven nights, from September 15-22.

Andaz Maui Announcement

The cheapest standard rate for an Andaz Garden King Bed is $509. Or you can get a Partial Ocean King for $584. There is only one suite variety listed, the Andaz Suite, for $1,159, so this is a good indication of what you will get if you redeem a Diamond suite upgrade or 6,000 Gold Passport points. Remember that you must book at least a partial ocean view in order to upgrade at resort properties. These upgrade charges are for up to four nights if you use points or up to seven nights if you use a Diamond suite upgrade.

Andaz Maui Lobby

Andaz Maui Lobby (digital rendering)

Andaz Maui King

Andaz Maui King Room (digital rendering)

I consider this a pretty good value, though it is more expensive than the older Hyatt Regency Maui on the other side of the island. You can do better if you have a AAA membership. Discounted rates are $458.10 for the Garden King, $533.30 for the Partial Ocean King, and $1,108.10 for the Andaz Suite. I did not see any other discounts or packages, including Costco rates, nor did the AAA rate come with breakfast as it often does at the Hyatt Regency.

I’ll let you know when I learn more about earlier dates opening up! The Points Guy got a tour of the Andaz Maui during an earlier stage of construction if you’d like to check it out.

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  • mogando

    ouch these are painfully expensive rates. isn’t 7 nights too much just to lie on a beach ?

    • Scottrick

      I think it might be a good deal if you could upgrade, plus it’s a new hotel and will probably have fewer children (a common complaint about the HR). Much of the Wailea area is pricey. But I agree I wouldn’t spend an entire week here. My ideal is two nights at the HR, one in Hana, and two at the Andaz.

  • T

    Anyone have any luck trying to book an award night or free certificate night? Not showing available to me even after Sept 15.

  • Treane

    What type of room would you get if you booked using the Chase Hyatt free night certificates? I assume it would be the base Andaz Garden King? Still a great redemption!

    • Scottrick

      You would get a Garden King on a free night award. That compares to the current “obstructed view” at the Hyatt Regency. To clarify what I meant when I called the Andaz a good deal: Pick the Andaz if you are using points. You might still pick the Andaz if you upgrade to a suite. But you should probably still stay at the Hyatt Regency if you plan to pay for a basic room (like me).

  • David

    This property qualifies for the AX OPEN 5% rebate, but that benefit is wiped out by the 13.2% occupancy tax. I’d probably redeem pts to stay here…$65/nt for just tax is too painful. I’ll let Gold Passport pick it up!

  • Fanfoot


    A couple of questions… I just talked to the Hyatt 800 agent and she yes confirmed that a Diamond Suite upgrade would be to the 850 sq ft Andaz Suite.

    However, she said:
    a) you could use an upgrade from even the basic room rate at $509, and

    b) that a Diamond Suite upgrade is for 7 nights, even at resorts like this, not four nights. Doesn’t much matter since I’ve got 4 and I likely won’t be able to use them all before they expire so if I need to use 2 that’s fine, but that’s what she said…

    This obviously differs with what you’ve written above, so wondering who is wrong…

    • Scottrick

      If the agent says otherwise, I say go with the agent. But those are not the rules per the Gold Passport website. See this page:

      It says that using points for an upgrade award is limited to four nights. So if you wanted to upgrade more than four nights, you’d need two upgrade awards. It also says in the footnotes (#1) that at resort properties (and Maui counts) that you need some kind of view room: “… at a resort property, you must pay a minimum of the Hyatt Daily Rate deluxe room (such as partial ocean view, ocean view, slope view, etc).”

      You are correct, however, that using a Diamond suite upgrade it is eligible for up to seven nights. That’s my mistake. The rules say: “Suite upgrade is valid on paid nights, for a maximum of 7 consecutive nights.” This can be found on the following page in footnote #4:

      Perhaps when using a Diamond upgrade the requirement to have a partial ocean view is also waived. Or perhaps the Andaz Maui has not been classified as a resort property for some strange reason.

  • Taryn

    If you use points for an upgrade, do you still the nights to count towards your nights stayed per year? Do you earn points as if it were a normal paid reservation? I don’t believe you get squat on a standard award redemption, correct?

    • Scottrick

      Yes, you still get stay credit if you use points for an upgrade because you still paid for the standard room. Your points earned will be based on the rate you pay and any room charges.

      You don’t get any stay credit for an award night, although I’ve heard rumors Hyatt is working toward something similar to SPG’s program in the future. This is one reason I like to split up my stays between different hotels in the same area, or perhaps pay for the first night and redeem points for the rest.

  • jberty

    Can you upgrade to a suite if you book a partial view room using a discounted rate via AAA? It seems per the GP website, that you need to book the daily rate for a deluxe room at a minimum so I think these rates would be exempt, yes?

    • Scottrick

      Yes, discounted rates are okay. The definition of a “Hyatt daily rate” is basically anything you can book on

  • Andrew Pechersky

    BTW, Hyatt classifies this hotel for Inspire level stay certificate ($325/night, no taxes), which would be not a bad deal comparing to current rates and taxes. Of course it depends on the availability – so far I checked and couldn’t find a date with certificate availibility, hopefully they just haven’t loaded it yet.

  • Brian

    The Andez is not honoring stay certificates even though the corporate web site says they do? Anyone know what is up? I expect more from Hyatt,, this is false advertising

    • Scottrick

      There are two possibilities for your difficulty. First, you need an Inspire, Exclusie, or Ultimate level certificate to book at the Andaz Maui. Second, the ability to use a certificate has always been capacity controlled and is probably limited to standard-level rooms. There may not be availability on the dates you requested.

      • Brian

        No, they are arguing with corporate about the eligibility program levels, and therefore have not loaded anything in the system. False advertising, they advertise that they accept the certificates, but do not honor them. I am switching my loyalty plan.