There are two ANA Lounges at Tokyo Narita Airport. This review is for the ANA Lounge in terminal 1, near gate 41. The other ANA Lounge is located in Satellite 5, near gate 51. Both lounges offer the same services and amenities and have the same entry requirements. The ANA Lounge in Satellite 4 is open from 7:00 AM to the departure time of the last flight and the recently remodeled ANA Lounge in Satellite 5 is open from 6:00 AM to the departure time of the last flight.
The ANA Lounge is accessible by first and business class passengers traveling on ANA and Star Alliance partner flights, Star Alliance Gold members traveling on any Star Alliance partner flight and ANA Premium Economy Class passengers. Starting April 5, 2017, ANA economy class passengers booked in Y/B/M/U/H/Q/V/W/S/L/K fare classes may purchase a single-day, lounge pass for 4000 Japanese Yen (online) or 6000 Yen (at the airport). 4000 Yen is approximately $37 USD.
Here’s an overall map of the ANA Lounge Satellite 4.
Upon entering the lounge, I was greeted by a large model of ANA’s “Star Wars R2-D2” Boeing 787-8. The beautiful model was autographed by all the cast members from the Star Wars: The Force Awakens movie to celebrate their movie partnership. Harrison Ford and Carrie Fischer’s autographs are located on the right engine. Pretty cool huh?
The ANA Lounge is just beautiful. The white marble floors, clean colors and ambient lighting made the lounge feel very classy and modern but in a very simple and traditional Japanese design aesthetic. The main seating area is located in the center of the lounge with a variety of comfortable, leather armchairs and tables. Electrical outlets are provided by the seating areas but are pretty sparse.
The cubicle-like partitions give the lounge a sense of privacy and defined spaces to the large open floor plan (but not in a claustrophobic kind of way). The partitions are open and accented with soft lighting to provide a calming and relaxing environment.
There is a dining room located adjacent to the noodle station with several tables and chairs. There’s even a sink to wash your hands without having to trek all the way to the bathroom.
The self-serve bar and food buffet stations are also located in the center of the lounge. There are stations with a variety of hot and cold food items from sandwiches and salads to sushi and stir-fry noodles. There is also a noodle bar that serves up made to order, noodle dishes such as ramen, soba and udon noodles.
For alcohol, the self-serve bar is decent with a selection of wines, spirits and a beer machine that dispenses several Japanese beers on tap. For those looking for something a little more traditional, there is an amazing sake bar with a variety of filtered and unfiltered sakes for your tasting. This is my favorite part of the bar!
If you need to get some serious work done, there is a business center located on the right side of the lounge. Inside, you will find a bank of very corporate looking cubicles. No computers are provided but there are individual electrical outlets to power your laptops and cell phones at each station. Fax, copier and printers with wireless connections are also available. Wifi is provided throughout the lounge but requires a very annoying email registration.
Other lounge amenities include a smoking room, private shower suites equipped with Shiseido bath and body products and semi-enclosed relaxation areas with massage chairs and day beds. Shower suites are first come, first served.
Overall, the ANA Lounge Tokyo Narita is a great place to visit and kill a few hours before your flight. The lounge can get crowded during peak times and with their new access policy, the ANA Lounge will get a lot more crowded soon. That being said, the ANA Lounge is a very well-oiled machine. The lounge attendants are proactive and do a great job of keeping the place spotless and the buffet stations well stocked. And even with a crowded lounge, it will never get loud with kids screaming or people talking loudly. Japanese culture is very polite that way.
My only two minor complaints about the ANA Lounge are the lack of large windows to let in natural lighting or provide views of the runways/boarding gates and the lack of electrical outlets throughout the main seating area of the lounge. Other than that, the ANA Lounge is fantastic and I would recommend this over the United Club if you’re looking for a place to rest, relax or work before your flight.
The other trip reports in this series include:
- Star Alliance Lounge LAX
- Singapore Airlines Business Class, Los Angeles to Singapore (via Seoul)
- Grand Mecure Phuket
- Ambassador Transit Hotel, Singapore Changi Airport
- ANA Lounge Tokyo Narita
- Korean Air Lounge Tokyo Narita
- Singapore Airlines Premium Economy, Singapore to Tokyo (part 1)
- Singapore Airlines Premium Economy, Tokyo to Los Angeles (part 2)