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UA 862 SFO-DEN: Free WiFi, Good Food, and Great Service!

by Kevin Hanson
Last updated February 22, 2018

Blogging at 35,000 feet sure is fun. I’m currently on UA 862 SFO-DEN, and I must say that this has been one of the more enjoyable flights I’ve had in a while. I was a bit late to board, and once I made it, I made my way up to 1A, the bulkhead. Before I ever asked, Linda, the friendly flight attendant, offered to put my bag in the closet and pull it out for me after takeoff. Thanks, Linda!

Due to a late incoming flight and general disarray at SFO, the flight was 90 minutes late. Bummer. But as soon as I sat in my seat, I noticed that this plane didn’t have the typical covered up EMPower port. Instead, it had a full-on 120V plug, a la P.S. flights. Sweet! At first I thought UA was finally converting all the ports, but then I figured that didn’t make sense because why would they waste time and money doing that when the whole configuration, in general, is up in the air given the merger.

a black square with white text

I speculated that this might be the same, unique one-of-a-kinda UA 757 with the different style of Economy seats and WiFi (which never works) that I was on a couple months ago. After we took off, the FA confirmed this by saying that this was a “special” flight with in-flight WiFi. Woot! I turned my phone on, and I was expecting it to automatically connect to the GoGo In-Flight WiFi. Instead, I had to manually navigate to the “united” SSID.

a screenshot of a phone

a screenshot of a flight information

After signing on, I had to click through a couple screens, but I never had to pay. WiFi was free! I’m sure the free wifi won’t last, but it has been quite the treat to have on this flight.

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I’m a pretty easy guy to please. I don’t need all the frills or great service. Just give me a comfy seat, laptop power, and wifi, and that’s all I need. Good food was also be a plus.

a couple of white bowls with nuts

Speaking of food, I thought it was pretty good on the flight as well. I ordered the turkey salad, and that came with a cup of cream of mushroom + brie soup. The salad was average, but the soup was great! The service was fantastic. Linda was the friendliest UA flight attendant I’ve encountered in quite a while. And she was very attentive!

a bowl of salad and a bowl of soup

Lastly, when it was time to eat my chocolate chip cookie, I was surprised to see that it came served in a bakery cookie bag, rather than on a plate. To be honest, I like the touch! While it may have been some soft of cost saving measure, I think it’s fun. I approve.

a brown paper bag with black text

Anyhow, time for me to submit this post before we touch down! Oh P.S. Matthew blogged about not having anymore pillows in UA domestic first class, as of today. I can confirm that there was a blanket, but no pillow, on my seat.

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About Kevin Hanson

Kevin Hanson lives in San Francisco, CA, and has been traveling for business and pleasure for the past ten years. He loves planning big family vacations with his wife and son.

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