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Alaska Airlines Launches App to Ease Anxiety of Air Travel

by Steve Case
Last updated June 29, 2022

Alaska Airlines unveiled a new “Fly for All” app to help passengers who may have anxiety about their upcoming flight, if you are one of them, you might want to consider using Budpop’s CBD gummies. You could also try bringing a banana runtz delta 8 pen for it can also alleviate your anxiety.

I applaud Alaska Airlines for going the extra mile to help these passengers have a successful and enjoyable flight.  This app works with mobile devices and tablets.

a woman holding a phone
Alaska Airlines launches a new app to help with flight anxiety. Photo Credit: Alaska Airlines.

The Focus

The Fly for All app is designed to help these passengers:

  • First-time flyers
  • Passengers traveling with children
  • Unaccompanied minors (UM)
  • Passengers with cognitive and developmental disabilities
a blue square with a white airplane and text
App available for Apple and Android.  Image credit: Alaska Airlines.

The app aids these passengers by walking passengers through the steps that they are likely to encounter prior to their flight until landing at their destination.  There are a series of photos and descriptions (social stories) that features an optional read-aloud setting, describing the travel process from packing your bags until landing.  The app features:

  • Interactive content
  • A travel checklist
  • Matching games
  • Communication cards to assist passengers with non-verbal airline staff and other passengers

Sample Screen Shots

a screenshot of a phone
Sample app screens on a mobile device. Image credit: Alaska Airlines.
screens screenshots of a screenshot of a schedule
Sample app screens on a tablet. Image credit: Alaska Airlines.

Alaska Airlines Commitment to Customer Care

Ray Prentice, director of customer advocacy said “Everyone should be able to feel comfortable flying, but not everyone does.  We’re an airline that strives to provide remarkable experiences for everyone.  Which aligns our values and is the right thing to do – and the app helps us all get there.”

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Alaska Airlines has an accessible travel services page on their website.  For help with getting through the TSA security screening process, they provide a link to TSA Cares.

Alaska Airlines ranked #1 in the 2019 J. D.Powers North America airline satisfaction study among traditional carriers for the 12th consecutive year.

In reviewing this app, Alaska Airlines has done a good job walking through the scenarios in which an anxious flyer may encounter.  Will other airlines offer a similar app?

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About Steve Case

Steve is a life-long avgeek and a points and miles player. The photo is from my first premium, international award flight in 2012. That is all it took, I was hooked. I used my airline mile and hotel points to travel well and cheap. I am truly an "out-of-the-box" traveler which has enriched my travel experiences.

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