Have you been over to the new delta.com? It’s updated, refreshed and all new! This is the second time that Delta has updated their main page since the merger with NWA, but this time instead of only a new landing splash page, everything has been made over/refreshed and looks new and improved. Welcome to the digital 21st century delta.com
Delta refreshed their home page but even better is the new My Delta Dashboard. The first time you log in you’ll be prompted to choose a new password. Delta is moving away from the four-digit pin (even via their phone system) and moving to a password based system to add additional security to each person’s account. The new My Delta is a personalized dashboard that stores all your personal information needed for flying (Secure flight info, legal Name, Preferred name, DOB, Passport Information, etc). However not only does the new My Delta save all your information for you like my old delta profile did, the new one can be customize based on your travel preferences, activities you enjoy while traveling, and your favorite destinations. Basically, it allows Delta to learn more about you so they can upsell items to you on your next vacation.
Other cool aspects of the new delta.com is when in your profile it not only lists out your upcoming trip, it displays recent receipts from purchases from Delta, displays your wallet with a list of all e-certs in your account, and even displays your preferred way of payment that you’ve saved to your account. You can save preferences such as your home airport, your special services needed (meals, wheel chair, etc), and even choose window or aisle preference so when the system auto books you into a seat, you’re more likely to get one you want! All a MUCH welcome improvement.
Another neat aspect of the new Delta is the way it displays your skymiles earning. Now a pie graph displays your earning during the program year, dividing it up by categories such as flights, bonus, car rentals, or hotels.
There’s a lot of new cool features to the new delta.com and I will definitely be checking it out more in the coming days. However, beware that it’s still the Delta people building this website and as we all know the Delta IT team is FAR from 100% competent. Even today when trying to capture screen shots for this post I had a difficult time getting some of the pages to load/open due to java script issues.
Seat maps have also been updated!
Also despite delta claiming that it’s an ALL NEW page, it really isn’t. The broken award booking tool is still looks the same and is the SAME booking tool that Delta insist isn’t broken. Is it improve? I honestly do not know, but it looks the same to me so I doubt it. Testing and in the days to come we will find out. But again, everything here is an improvement and hopefully this tool will be improved to. But then again Delta has been saying since the merger that their booking engine is not broken!
To see everything that Delta new webpage offers check out their What’s New page.