The good new is that United is finally using Twitter a bit more regularly than they used to. The bad news is that it appears that if you booked a flight in November or December that was originally scheduled to be on a dreamliner, you might be out of luck. Here is the full text of their update:
Update (October 26, 2012)Our first 787 is continuing with pre-certification proving runs and we expect it to enter commercial service on November 4 as scheduled. However, due to unexpected 787 delivery delays from Boeing, during November and December some of the flights originally scheduled with our new 787 Dreamliner will now operate with a different aircraft type.We’re in the process of updating our systems to reflect the different aircraft types that will be flying in place of previously published 787s.We’ll begin the process of notifying customers on the initial affected flights that they will be traveling on a different aircraft type. We’re offering to refund or rebook customers who specifically intended to fly on one of the early Dreamliner flights.
While it sounds like they aren’t announcing which flights are changed, if you booked a trip on one, they are contacting you individually and will not charge fees to change… Or give you a complete refund. Definitely a bummer for anyone who tried to get a ticket on one of the first flights, but at least United is doing the right thing by being understanding that some people booked just for the dreamliner.
Update: Commenter @FriendlySkies provides this helpful link with a list of all the flight changes.