I just arrived at the brand new Park Hyatt St. Kitts, the newest high-end hotel in the Hyatt portfolio. This Caribbean hotel is located on an island in the country of The Federation of St. Kitts & Nevis, a two-island nation. Getting here from the west coast wasn’t a short trip, but now that I’m here there’s a lot to say – and a lot to like.
- Park Hyatt St. Kitts – Initial Review and First Impressions
- Introduction: Park Hyatt St. Kitts
- Review: Park Hyatt St. Kitts Transportation & Check-in
- Review: Park Hyatt St. Kitts Sea View Suite
- Review: Park Hyatt St. Kitts Park Executive Suite
- Review: Park Hyatt St. Kitts Gym, Pools, Beach, & Restaurants
- Review: Park Hyatt St. Kitts Miraval Life in Balance Spa
- Park Hyatt St. Kitts Final Thoughts
First off, the property grounds are beautiful. Everything is brand new and appointed with a relaxing zen-like vibe. The property is built on a hillside that meets the beach, so golf carts are all around the property to help staff and guests get around. In that respect the property is very similar to the Conrad Koh Samui, which I reviewed here and here.
The great views are noticeable even before you check-in, as you walk straight into an open-air entryway with a view straight to the ocean. Check-in was done quickly and we were whisked away on a golf cart to our room. We were upgraded from a standard King room to a Sea View Suite, which is a “Standard Suite” according to the hotel website. I do have Globalist status and wanted to apply a suite upgrade certificate, but I’m staying on an ineligible rate so this upgrade is likely due to my status alone.
The Sea View Suite is like a Junior Suite, with a living room and bedroom separated only by a small wall that holds the TVs. The room and bathroom are well appointed with higher-end finishes that you would expect from the Park Hyatt brand.
The best part of the room, however, is the balcony/deck and view. Even though I’m not on the top level of the building, and even though our room is a bit off to the side instead of overlooking a swimming pool, the views are still spectacular. The balcony also includes a table and chairs and a separate day bed.
We walked the grounds after settling into our room a bit and saw what the resort has to offer. There are two separate swimming pools, both of which were empty, several areas to lounge and relax, three different restaurants, a fitness center, and a spa. Everything looked great, at least the parts we could see since it was already dark.
Most importantly, the entire resort is empty. I’m not sure if it’s because the property just opened its doors on November 1st or because it’s had so many delays, or something else. Whatever it is, so far it’s working out great for me.
That’s not to say there aren’t any issues. As with any newly opened hotels, there will always be kinks to be worked out. The service has been very good as all the staff are friendly so far, but there are other things that could be improved. For example, on our way to dinner we stopped by the Spa, which is a Miraval Spa by the way, to ask about treatments and get the spa menu. She was helpful and gave us great information. But on our way back we stopped by to ask a couple of questions about treatment options and were informed that about 60% of the options were not even available yet. None of the half-day or full-day treatments are available yet, none of the yoga or meditation options, and none of the hair or manicure/pedicure options are available yet. The only treatments available at this time are body massages and facials.
I understand the property taking time to get fully up to speed, but it would have been useful to be informed of that when we stopped by the spa the first time. The only other thing I could complain about so far is that it would have been great to be upgraded to a higher-end suite. The property is clearly empty – there’s not very many people here at all right now as evidenced by us having an entire restaurant to ourselves for dinner. This is a gripe I have with other hotels too, so I’m not holding this against the Park Hyatt St. Kitts.
Besides those two minor items, everything has been fantastic. As long as your expectations are set appropriately (this is a high-end resort with high-end food and spa prices), I think it would be hard to be disappointed here. I will follow up with a full review after we finish our stay, but feel free to ask questions if you think of any.