Yesterday I discussed the importance of utility: What can you do with your frequent flyer miles? In addition to flexible routing rules and one-way awards, another useful feature of some loyalty programs is discounted award prices for shorter routes. This isn't as obvious as it seems. Paid fares are always priced in response to supply and demand, not operating costs. There is no real reason why … [Read more...]
Posts about "United Airlines"
Lots of people will tell you that currency with such and such loyalty program are worth a certain amount. Maybe 2.5 cents for SPG's Starpoints, or 1.5 cents for British Airways' Avios. But value is about more than just "cents per mile." Utility. That's what I consider most important. What can you actually do with those miles? My dad was frustrated because he couldn't find any British … [Read more...]
Most airline frequent flyer program redemptions are region-based, so you pick your origin and destination and look at an award chart to determine how many miles the ticket should cost. But there are often times when this involves a lot of back and forth. Which program should you use? What region is Dushanbe in? What’s Asia 1 vs. Asia 2? Agents sometimes don’t have a good understanding of … [Read more...]
As I did earlier this week for the best hotel loyalty programs, it's now time for the third annual comparison of airline loyalty programs! A lot has changed since last year's edition, and I put off this project for many reasons. It's intimidating. I'm sure I got something wrong. And not all the changes I mention have been implemented yet; this information is current as of March 1. United's new … [Read more...]
Somehow I got an invitation to beta test the new United Airlines website. I haven't flown on United or even used my miles in over a year. My Premier 1K status has reverted to zero. But I was still curious and have enough experience using the old site to know what to look for. On the surface, it looks very similar to the mobile app that was released last year. The site is restricted to eligible … [Read more...]
There are four major airlines in the United States that still have something resembling a traditional loyalty program. Though Delta and United have moved to revenue-based schemes for awarding elite status and frequent flier miles, all four stand out for their widespread use of first class cabins and for distributing some kind of systemwide upgrade certificate to their most frequent customers. This … [Read more...]
In late January, United Airlines began testing a new mobile app called MileagePlus X that is now available to the public. It's a shopping tool that helps you earn more miles on everyday purchases, and it's fairly simple to operate. Register your credit card with the app. You'll need it to make purchases. Visit a participating merchant. MileagePlus X will show you nearby locations on a … [Read more...]