This was my first time flying Aeromexico and I can honestly say that I was very impressed. Even in economy class, I found the entire experience to be easy, convenient and hospitable. All of the employees I dealt with were friendly and attentive and I appreciated the complimentary meal service and great entertainment options. This was a very pleasant flight and Aeromexico Economy Class delivered a warm experience on all aspects. If you’re traveling up and down the Americas, I would not hesitate to recommend Aeromexico over any of the domestic US carriers such as American or United.
At LAX, Aeromexico operates out of terminal 2 with fellow Skyteam partner, Delta. The check-in counters open three hours prior to departure time but if you’re not checking a bag, you can check-in online 24-hours in advance to avoid the crowds. Just make sure to show your passport at the gate prior to boarding for your document verification. Terminal 2 security lines are easy and Aeromexico is also a TSA Precheck participating airline.
On this trip, I purchased a “Basic Economy” ticket and was able to bring on a full-size carry-on bag and a personal item (backpack) onboard. The only thing I wasn’t able to do was select a seat ahead of time. My seat was automatically assigned at online check-in and I got a window seat, 24A. My carry-on bag wasn’t weighed and it didn’t seem like they were too strict on the weight or size of the bags.
If you have Priority Pass, you will have several lounge options. In terminal 2, Priority Pass contracts with the Virgin Atlantic Clubhouse for its members. It’s a scaled down offering so don’t expect spa services or a la carte dining but it’s still a great space to rest and relax before flight. I’ll have a full review coming up soon but here are some pictures of the Virgin Atlantic Clubhouse when it’s a Priority Pass Lounge.
Terminal 2 is connected to the Tom Bradley International Terminal (TBIT) via an airside bus. If you have some time to kill and want to trek over to TBIT, you can visit the other two Priority Pass lounge options include PF Chang’s and the Korean Air Lounge. You can click here to read more about how to change terminals at LAX. Here are some pics of the Korean Air Lounge.
Flight: Aeromexico 18
Aircraft: Boeing 737-800
Los Angeles (LAX) to Mexico City (MEX)
Depart: 7:00 AM on Friday
Arrive: 11:55 AM same day
Duration: 3hr 55mn
Seat: 24A Economy Class
At boarding time, I left the Virgin Atlantic Clubhouse and made my way down to the departure gate. I proceeded to the gate agent to verify my documents and then jumped in line with others in my boarding group (zone 3).
Aeromexico operates these Boeing 737-800s with the Boeing Sky Interior on this route. In economy class, there are 18 AM Plus seats with extra legroom and 126 standard seats in a 3-3 layout. Each standard economy class seat offers 17 inches of width and 31 inches of pitch. This is pretty much industry standard for this aircraft. However, if you’re able to select seats ahead of time, seats in rows 28 and 29 offer an extra inch of legroom, according to SeatGuru.
Each seat is equipped with a personal, seatback entertainment system with a good selection of new Hollywood movies, TV shows, video games and music. Electrical outlets are not provided but you can charge your small electronics via a USB port located underneath the IFE monitor. LED reading lamps and personal air vents are located above. On this flight, blankets or pillows were not provided but earbuds were handed out for those who needed them.
Storage-wise, there was no issue at all. The large Sky Interior bins were able to hold even the largest of carry-on bags and smaller personal items were able to be secured in the seatback pocket or under the seat in front of you.
As the final passengers were boarding, the captain came on the PA to welcome us and provide us with our flight details. The forward door was then closed and we pushed back from the gate. Our takeoff was smooth and beautiful as we traveled west over the Pacific Ocean.
GoGo in-flight WiFi was provided on this flight. Prices were:
- Messaging with apps such as iMessage, WhatsApp, Facebook Messenger, etc.: Free
- Flight pass: 195 MXN (about $10.40 USD)
- 30 Min pass: 105 MXN (about $5.60 USD)
Immediately after takeoff, the main cabin lights were dimmed. I found this odd and I don’t know why they did this, considering this was a daytime flight. It wasn’t a big deal but it did encourage people to close their window shades.
About 45 mins after departure, a cart was pushed down the aisle and breakfast was served. There was only one meal option. Breakfast consisted of a cold ham and cheese croissantwich, apple sauce cup and a piece of dark chocolate, along with a beverage service. I’m not gonna lie; it wasn’t the best breakfast by any means but I was still impressed any type of food was provided free of charge. I don’t think any U.S. based carrier provides a complimentary meal service on this route.
Our trays were taken away shortly thereafter and I spent the rest of the flight catching up on some movies. Bad Times at the Royale was really weird, right??! After a couple of movies, we were ready for our arrival into Mexico City.
Aeromexico Economy Class Bottom Line
Overall, I was very impressed with Aeromexico’s Economy Class. The online process was simple and easy and the basic economy fare wasn’t bad. Other than not being able to select a seat ahead of time, I was able to carry on a regular size bag and a personal item, get a complimentary meal and enjoy a great entertainment system onboard. For this short flight from Los Angeles to Mexico City, I didn’t have any issues at all and I wouldn’t hesitate to recommend Aeromexico to everyone. The employees were all helpful and friendly and the entire experience was pleasant and smooth.
Have you guys flown Aeromexico Economy Class? If so, please share your thoughts with us in the comments section below. Thanks for reading!
The other trip reports in this series include: