At their main hub in Taipei, EVA Air operates a few different lounges for their premium cabin passengers, elite frequent fliers and co-branded credit cardholders. The lounges are all located in the international departure area of terminal 2 so you can easily walk back and forth between the different lounges if your access applies. After security and passport control, make a right-hand turn and head towards the duty-free shopping arcade. Take the escalators up to the fourth floor and follow the map to your intended lounge.
If you’re reading this post, I’m assuming you’re either a Star Alliance Gold member or will be flying in business class. If that’s the case, you will have access to the EVA Air Lounge. The other two EVA Air lounges won’t apply to you unless you have top-tier elite status with EVA Air Infinity Mileage Land (The Garden) or their AmEx co-branded credit card (The Club).
The EVA Air Lounge is separated into two sides: The Star Lounge for Star Alliance Gold members and the Infinity Lounge for business class passengers. Both lounges share the same entrance and offer the same service and amenities. The only difference is the décor. This is just EVA’s way of separating passengers so that no one lounge gets too crowded. Star Alliance Gold members traveling in business class may use either lounge. Both lounges are open from 0430 hours to 2330 hours.
To be honest, I’m kind of disappointed with EVA Air’s Lounge offerings. As a five-star rated airline, EVA Air provides such a fantastic onboard experience. The amenities and services provided while flying are truly unmatched by any other airline but their ground services leave a lot to be desired. However, their lounges in Taipei are small, crowded and lacking in amenities. For such a great airline, I truly hoped that the upgraded experience would begin the moment you stepped foot into the lounge but unfortunately, it doesn’t begin until you step foot onboard.
On this trip, I was flying economy class so I only got to use the Star Lounge. Both lounges are about the same size and layout but in my opinion, the Star Lounge is the nicer of the two lounges. In terms of décor, the Star Lounge offers a clean, simple and more relaxing vibe, whereas the Infinity Lounge reminds me of a Vegas nightclub. Here’s a picture of the Infinity Lounge.
The Star Lounge does feel more dated but it’s less of an assault on your senses. The Star Lounge is one long room with several partitions to give the room some defined spaces. The main seating area is located in the center of the lounge with low armchairs and TVs for passengers to rest and relax.
At the front of the lounge, there is a luggage room to secure your belongings. You can grab a key at the front desk.
There are no day rooms or quiet rooms to get some shut-eye but there are a few recliners located in the back of the lounge. You can get a blanket from the front desk if you need.
To the right of the lounge, you will find communal tables for dining and a long bar table for working. Universal outlets are provided by most of the seating areas and password-protected WiFi is provided throughout the lounge.
If you forgot your laptop or need to print something, there is also a small business center located in the back with desktop computers and a fax/copier/printer.
Shower rooms are available if you need them. They are clean and stocked with basic bath and body amenities.
The main buffet and dining areas are located in the center of the lounge. During my visit, 1:00 PM on a Sunday afternoon, there was a good variety of both hot and cold dishes including dim sum, chicken curry, rice and stir-fry vegetables.
And a hotdog station. I didn’t really understand this but hey, if hotdogs are your thing, then you can make your own.
For drinks, there was a decent selection of sodas, juices and a small offering of spirits, wine and beer. It wasn’t the best offering but I think that’s fairly common for Taiwanese lounges.
EVA Air Lounge Bottom Line:
Like I said earlier, the EVA Air Lounge at Taipei Airport is a decent but very disappointing lounge. It’s a basic lounge with a decent space to rest, refuel and recharge before your flight but it’s not amazing by any mean (or even close to it). The lounge is small, often crowded, loud and lacking in amenities. If you need a quieter space to relax, work and be productive, I would suggest making your way over to the Singapore Airlines KrisFlyer Lounge across the way.
Have you visited the EVA Air Lounge Taipei? If so, please share your thoughts with us in the comments section below. Thanks for reading!
The other reviews in this series include:
- Star Alliance Lounge at LAX
- EVA Air Economy Class, Los Angeles to Taipei
- How to get to/from Taipei Airport to/from downtown Taipei
- JW Marriott Macau
- Singapore Airlines SilverKris Lounge Taipei
- EVA Air Lounge Taipei
- Plaza Premium Lounges Taipei
- EVA Air Economy Class, Taipei to Los Angeles
- EVA Air Business Class, Taipei to Los Angeles