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Review: LOT Polish Business Lounge, Warsaw

by James Dozer
Last updated November 3, 2022

At Warsaw International Airport, LOT Polish Airlines operates two lounges for their business class and elite frequent fliers. The main lounge is the LOT Business Lounge Polonez, located in the Schengen zone and the secondary lounge, the LOT Polish Business Lounge Mazurek, is located in the non-Schengen zone for their international passengers. This makes sense as LOT Polish only flies to a handful of international destinations and the majority of their flights are operated within the European Union. If you are departing Warsaw on an international flight outside of the Schengen zone, you can still use the Polonez Lounge but you should save at least 30 minutes to get through passport control and clear the Schengen zone before heading to your gate.

The LOT Business Lounge Polonez is located in the departures area of Terminal A, near gate 25. As you exit the security check, take the escalator/elevator up to the third floor and the lounge will be located directly in front of you. The Polonez Lounge is open from 5:00 AM to 11:00 PM daily and is accessible by business class; and Star Alliance Gold passengers traveling in any class of service, on a LOT Polish or Star Alliance partner flight. LOT Polish Premium Economy passengers (with no status) used to be able to buy a day pass to the Polonez and Mazurek Lounges for PLN 120 (about $31 USD) but I’m not sure if this is still possible.

Review: LOT Business Lounge Polonez

a room with glass walls and signs
LOT Polish Airlines Business Lounge

I’m gonna cut to the chase and tell you that this lounge is not incredible by any means. The space is small and crowded and unless you’re a Star Alliance Gold member or flying on an intercontinental flight, there aren’t many places for you to sit and relax in the Polonez Lounge. The main portion of the lounge is one narrow room with several barriers to define the various seating areas but they are all the same. The lounge used to be more open with better spaces for relaxation but that has all changed. The lounge is now nothing but individual dining tables and chairs, crammed in together to accommodate as many people as possible. I guess I can’t complain as I would rather have a table in a cramped space, than no table at all.

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a group of people sitting at tables in a room with a laptop
LOT Polish Airlines Business Lounge
a group of people sitting at tables
LOT Polish Airlines Business Lounge

During the day, the large windows let in plenty of sunshine to make the space feel bright and airy but the crowds make the space feel very loud and chaotic.

people sitting at tables in a restaurant
LOT Polish Airlines Business Lounge

Because of the long narrow design of the main seating area, there are several food stations located along the side of the lounge. Here, you’ll find a pretty good selection of both hot and cold dishes from pre-packaged salads and cold plates of pasta to hot food items such as rice, chicken, and vegetables. I was really surprised by the variety of dishes offered and I have to give LOT Polish some credit here. The highlight of the lounge was definitely the catering as their food was actually delicious and filling.

a fruit on a counter
LOT Polish Airlines Business Lounge
a man standing behind a counter with food in a glass case
LOT Polish Airlines Business Lounge
a food warmers in a kitchen
LOT Polish Airlines Business Lounge

For drinks, there’s a very small selection of sodas, beers and spirits; and a couple of coffee machines.

a man standing at a bar
LOT Polish Airlines Business Lounge

Other lounge amenities include a single shower suite and a “premium beauty lounge.” The shower suite is located in the men’s bathroom and it’s very basic. There’s a single stall with a single soap dispenser mounted to the wall. This isn’t the most luxurious setup by any means but if you really need to freshen up after a long-haul flight, then this will do the trick.

a shower with a glass door
LOT Polish Airlines Business Lounge

As for the Premium Beauty Lounge, I can’t really give many details here as I didn’t get to use it. From my understanding, there’s an esthetician that will provide you with mini-facials and other services, possibly free of charge, but I wasn’t able to use it or confirm the information. I couldn’t really communicate with the employee but I think she said it was for women only and shooed me away. I’m not too sure.

a door with a sign on it
LOT Polish Airlines Business Lounge

LOT Elite Club Lounge

However, what makes the Polonez Lounge unique is that there is a lounge within the lounge. With an attendant to check your credentials, the LOT Elite Club Lounge is accessible by business class passengers traveling on intercontinental flights (USA, Canada, Japan, China, Singapore, or South Korea), Star Alliance Gold members and Miles and More HON Circle/Senator members traveling in any class. However, I’m not sure how strictly they enforce this policy.

a group of people sitting at a table in a room
LOT Polish Airlines Business Lounge
a sign on a wall
LOT Polish Business Lounge, Polonez

If you have access to the LOT Elite Lounge, you should definitely hang out here instead of in the main lounge. The LOT Elite Lounge is a more private and peaceful space to rest and relax in between flights. It’s less crowded and the lounge features several relaxation rooms in the back to get away from the noise and chatter of the main seating area. This is honestly how I wished the whole lounge could be.

a room with black chairs and a table
LOT Polish Business Lounge, Polonez
a room with leather chairs and a window
LOT Polish Business Lounge, Polonez

There’s also an upgraded buffet menu featuring traditional hot and cold Polish dishes, some snacks and a small selection of alcoholic beverages.

a buffet with food on the counter
LOT Polish Business Lounge, Polonez
a table with bowls of food and snacks
LOT Polish Business Lounge, Polonez
a group of bottles of alcohol
LOT Polish Business Lounge, Polonez

Again, keep in mind that the Polonez Lounge is located in the Schengen zone. If you are departing on an international flight to a non-Schengen country, you will have to clear passport control before arriving at your departure gate. On a previous trip, it took me about 30 minutes to clear passport control and walk to the non-Schengen zone on a Friday afternoon at 2:00 PM.

LOT Polish Business Lounge Bottom Line

Overall, I was slightly disappointed with the LOT Polish Business Lounge. If there’s an area for improvement for LOT Polish Airlines, I would say this is one of them. The space is long and narrow and regardless of what time you travel through here, it will always feel loud and crowded. The food is great and I appreciate the Elite Club Lounge access for intercontinental passengers, but the overall space feels subpar to their regional competitors.

Have you visited the LOT Polish Airlines Business Lounge? If so, please share your thoughts with us in the comments section below. Thanks for reading!

The other posts in this series include:

  1. Star Alliance Lounge LAX
  2. LOT Polish Airlines Business Class, Los Angeles to Warsaw (Boeing 787-9)
  3. LOT Polish Business Lounge, Warsaw
  4. Air Canada Maple Leaf Lounge, Frankfurt
  5. Air Canada Business Class, Frankfurt to Vancouver (Boeing 777-300ER)
  6. Air Canada Business Class, Vancouver to Los Angeles (Airbus A220)
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About James Dozer

Aviation geek, fitness dork and overall nerd. Giving you the best information on miles and points so you can take better trips and live better stories.

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